Privacy Policy

Text last updated: November 2023

This is a translation provided for convenience. In case of any difference, the Italian version prevails.

Contents

This page describes how the website www.nonsolocablaggi.it is managed with regard to the processing of the personal data of those who consult it.

This notice describes the personal data we collect when you visit the website www.nonsolocablaggi.it. It also lists the purposes for which they are used and the rights you have as a data subject.

This notice applies only to this website and not to any other websites that may be reached through the links it contains.

Below you will find a list of all the purposes for which personal data are collected:

Website browsing

Purposes: to enable web browsing; to carry out aggregate statistical analyses aimed at measuring the correct functioning of this website and, in the event of computer crimes, to establish any liability.

Legal bases:

provision of the services that allow users to browse this website;

legitimate interest in ensuring the correct functioning of the IT systems and in ascertaining possible offences (possibly also on the basis of a legal obligation).

Retention period: 30 days from the date of collection, unless legal provisions or orders of public authorities require a different retention period in connection with investigations into possible computer crimes.

Online purchase of products

Purposes: fulfilment of purchase orders placed online and performance of the related activities (dispatch of the goods, invoicing, payment management, shipment tracking, delivery of the goods, possible activation of the return and refund process for the order, management of the return, etc.).

Customer care

Purposes: we provide a support service (via chat, telephone, e-mail, online form, social media) for any request relating to the purchase of our products or the use of our services. Calls to customer care may be recorded: this way we can assess how to improve the quality and efficiency of the service we offer our customers.

Performance of the contract for the sale of products, or of pre-contractual measures taken at your request;

As regards the chat support service, legitimate interest in preventing so-called “chat spam”

As regards the recording of telephone calls, legitimate interest in improving the quality and effectiveness of the service offered

Retention period: the time strictly necessary to fulfil your request; recordings of telephone calls will be kept for no longer than 93 days.

Communication and dissemination of data

The personal data of the data subject will not be disseminated, unless this is specifically requested by the data subject.

However, we need to communicate your data to the following categories of recipients: – employees and consultants of Paolo Brancasi, in charge of managing our website and the services available online; – credit institutions, shipping and transport companies, insurance companies: these parties act as independent data controllers and their involvement is necessary to carry out the operations connected with the use of our services (e.g. making payments; delivering the goods purchased).

Cookies

We use cookies in some areas of the website. Please read the Cookie Policy, which should be consulted together with this notice.

Social networks

On our website you may also find social buttons/widgets, that is, those particular “buttons” showing the icons of social networks (for example, Facebook, Google and X), and interactive social walls (which show content from social networks). These “buttons” allow users browsing our website to interact directly with the social network with a click, and the social network acquires the data relating to your visit. Some areas of the website also provide so-called social login, which allows you to access your reserved area with your social network account. When you use social login, you accept the terms, the conditions of use and the privacy policy of the social network itself.

Do we transfer your personal data to countries outside the EU?

In some cases, the personal data collected may be transferred outside the European Union. In that case, the transfer will take place in compliance with the provisions of Regulation (EU) 2016/679 (“GDPR”) (in particular, the data will be transferred only after the signing of the Standard Contractual Clauses approved by the European Commission with Decision (EU) 2021/914, or to countries able to guarantee an adequate level of protection of personal data and therefore covered by an adequacy decision adopted by the European Commission).

Rights of data subjects

You can exercise the rights that the GDPR grants you regarding your personal data by writing to info@nonsolocablaggi.it

We undertake to respond to your request as soon as possible and in any case no later than thirty days from receipt of your communication. In certain cases, we will ask you for a copy of an identity document, if it is necessary to verify your identity in relation to your request. In particular, you can exercise the following rights:

Right of access, that is, the right to know whether personal data concerning you are being processed and, if so, to obtain a copy of those data and to be informed of: the source of the data, the categories of personal data processed, the recipients of the data, the purposes of the processing, the existence of automated decision-making (including profiling), the data retention period, the rights provided for by the GDPR;

Right to obtain the rectification or completion of your data;

Right to obtain the erasure of personal data where those data are no longer necessary for the purposes for which they were collected, or where we are no longer authorised to process them;

Right to obtain the restriction of processing of personal data in the following cases: i) you have contested the accuracy of the personal data. You can request a restriction of processing for the period necessary to verify the accuracy of the data; ii) we are no longer authorised to process the data and, instead of erasing them, you can ask us to restrict their use; iii) where the personal data we hold, although no longer necessary for the purposes for which they were collected, are necessary for you for the establishment, exercise or defence of legal claims;

Right to data portability, that is, the right to receive the personal data concerning you in a structured, commonly used and machine-readable format, as well as the right to request that those data be transmitted to another controller;

Right to withdraw your consent, for the processing based on it;

Right to object at any time to the processing of your personal data based on our legitimate interest.

You also have the right to lodge a complaint with the competent data protection supervisory authority if you believe that the processing of your data is in breach of the provisions of the GDPR.

Data controller

With regard to the personal data collected for the use of the services available on this website, the DATA CONTROLLER is the company Nonsolocablaggi di Paolo Brancasi – Via Toscana, 18 – 25025 Manerbio (Brescia). For any request or communication, the controller can be contacted by sending an e-mail to the following address: info@nonsolocablaggi.it

Intellectual property

The content published on the website www.nonsolocablaggi.it, such as photographs, images, drawings, documents, logos and any other material, in any format, including the colours, is protected by copyright and by any other intellectual property right. Reproduction, in whole or in part, in any form, is prohibited without express written consent. Nonsolocablaggi has the exclusive right to prohibit or authorise the reproduction, in whole or in part, of the content of its website.

Links from www.nonsolocablaggi.it to other websites

The Nonsolocablaggi website may contain hyperlinks to other websites; owing to the nature of the technology used, we are not responsible for the content of the websites we link to. Please be careful when the links on the www.officineminelli.it website take you to external websites. Read their terms of use and privacy policies carefully.

Management of the website content

Nonsolocablaggi has taken every precaution to ensure that the content of its website is accurate and contains no incorrect or out-of-date information. However, it accepts no liability towards users for the accuracy and completeness of the content published, without prejudice to its liability for wilful misconduct and gross negligence and unless otherwise provided by law. Although it is in its own interest, owing to the nature of the Internet, Nonsolocablaggi cannot guarantee its users that the website will operate continuously, without interruptions and free of errors or malfunctions due to the Internet connection. If you experience any difficulty, please contact our customer service.

Nonsolocablaggi reserves the right to update the content of this page periodically. We therefore invite you to consult this notice regularly, so as to stay informed of any changes made since your last visit.